By placing an order with Qubrid, Inc (also referred to as Qubrid), you agree to abide by any and all of the following Terms and Conditions.
Order Acceptance and Payment Terms
When you place an order with Qubrid, it does not constitute an automatic commitment or confirmation of our offer to sell. Qubrid reserves the right at any time after receipt of your order to accept or decline your order for any reason. All orders will be fulfilled only after confirmation and agreement on acceptable method of payment by our credit and finance department. Qubrid can cancel any order at any time due to product short supply, recognition of fraudulent transactions or for other reasons deemed suitable by the company. In situations where Qubrid cancels the order prior to fulfillment, except for suspected fraudulent transactions, Qubrid will promptly refund the order amount through the payment method that was used during ordering. Qubrid offers multiple methods of payments such as credit card, wire transfer, net terms etc depending on type of entity, credit profile etc. Customer shall bear all applicable federal, state, municipal and other government taxes (such as sales, use, and similar taxes). We accept major credit cards, including Visa, MasterCard, Discover and American Express. Government, Education and Company Purchase Orders are accepted, subject to account verification. Final order specifications and payment amounts, including tax and shipping charges, will be communicated in an invoice sent to you after shipment.
Pricing and Availability Disclaimer
We update our prices regularly based on manufacturer and distributor price guidelines. The computer industry is dependent on external market forces and components such as drives, memory etc tend to fluctuate in price unexpectedly. For any item that you purchase, if online price has not been updated to reflect unexpected cost variations, we will contact you to determine whether you want to continue your order at the new price or cancel your order. Qubrid reserves the right to decline the acceptance of any orders. Qubrid also updates stock levels based on manufacturers product availability. If after the the order, we determine that the product is out of stock, we will contact you promptly with availability and lead time information.
Shipping and Cancellation Policy
The estimated time it takes to process your order depends on manufacturer and market supply conditions. Unless there is a shipping promotion, the buyer is responsible for all shipping costs associated with the order. Qubrid offers multiple modes of shipping through FEDEX or UPS or other carriers and trucking companies. Qubrid will use the best possible shipping company at its discretion and provide same or better level of service that was ordered. The customer may be able to use own shipping account; please call us to provide your information. Qubrid is not required to send shipping tracking numbers to customers and the customer will be fuly responsible for receiving the shipment.Qubrid will not take any responsibility or be held liable for delays, thefts, damage or lost shipments and will not refund for any delay/loss/damage/theft of shipped packages. All sales are non-cancellable, final and non-refundable as outlined in our Return, Refund and Repair Policy.
Warranty
Qubrid warrants that the products we sell are free from defects in material and workmanship and, subject to the conditions set forth herein, agree to repair or replace products in accordance with the manufacturer’s warranties from the date of the original retail purchase without charge for parts and labor. Most of our systems come with a 30-days parts and 1-year labor limited warranty as offered by the manufacturer. Depending on the manufacturer, some standard warranties are for 3 years or as outlined on your quote/order. This warranty is limited to the original purchaser and is non-transferable. This limited warranty does not cover any failure(s) or defect(s) caused by misuse, accident, abnormal or unusually heavy use, improper packaging or handling, neglect, abuse, alteration, improper installation, unauthorized repair or modification, improper testing or causes external to the product such as, but not limited to, excessive heat or humidity, power failures, power surges or acts of God. This limited warranty will be void if evidence is seen of screw holes created by Customer, burned-out chips, more than four wires are broken, evidence of repair work performed or damage caused by a party other than Qubrid. This limited warranty does not cover expendable components, any software supplied by Qubrid, any experimental or developmental products, compatibility issues with other hardware and software products introduced after the time of purchase, or products or accessories not manufactured by Qubrid. Under no circumstances will Qubrid will be responsible for other costs associated with product replacement or repair, such as labor, installation or other costs incurred by the Customer.
Typographical Errors & Product Manufacturer Part Numbers or SKUs
Qubrid will not be responsible for typographical or other errors or omissions regarding prices or other information. Qubrid will also not be responsible for any changes in manufacturer part numbers or SKUs as implemented by the manufacturer for any product after an order is placed. Product pictures on Qubrid.com may sometimes not reflect the actual shipped product. Qubrid makes best efforts to detail technical specifications clearly to help you with your purchase but does not take responsibility for manual errors or technical errors originating from the manufacturer.
Return, Refund and Repair Policy
All product sales are non-cancellable, final and non-refundable unless otherwise stated on product description pages. Please refer to our Return, Refund and Repair Policy and information on RMA process.
Privacy Policy
At Qubrid.com we collect Buyer’s Name, Contact Information, Billing Address, Shipping Address, Order Details from our customers. Any information shared with our suppliers and technology providers is for the sole intention of order fulfillment. If you choose to create an online account, your user name and password remain confidential and please DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items. For some social proof/credibility applications for marketing purposes, we may use logos, first name and locations of customers without ever using full address and confidential information. For advertising and fulfillment purposes, we may allow third-party companies to collect non-personally identifiable information when customers visit our site.
Limitation of Liability
In no event will Qubrid be liable for direct, special, incidental, or consequential damages however caused and regardless of the theory of liability including, but not limited to, lost profits, fraud of any type, downtime, goodwill, damage to or replacement of equipment and property, and any costs of recovering, reprogramming, or reproducing any document or data stored in or used with a system containing this product.
Applicable Law
All sales, transactions, and/or disputes between Qubrid and the customer shall be governed by and construed in accordance with laws of the state of Virginia, U.S.A.
For more information, please contact us using our contact page or send us an e-mail at digital@qubrid.com You can also mail us at 1356 Beverly Rd Set 250, McLean, VA 22101